An interpreter service firm decided to take actions to improve the skills of their interpreters it hires, having a RID certificate just isn't enough, and trying to get Deaf consumers to fill out its survey is too much of a hassle and time-consuming. After brainstorming, they came up with solution, requiring all interpreters to wear a t-shirt with the "How Am I Interpreting...Dial 555-5ASL" imprinted on the back. Service has since improved.
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